Treasury Software - Restoring corrupt databases

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Restoring corrupt databases

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Overview

If you are reading this, unfortunately there has been a corruption in your data file.
Corruption is not caused by anything you have done. It can occur from hard drive failures and operating system issues.

However, you can minimize corruption issues by:
--following prompts to exit/restart on certain maintenance activities
--keep all data files (brd) local to your machine. Sharing and accessing a data (brd) file on a network drive will cause corruption. It needs to be on your local workstation.

Please print these directions and close Treasury Software before you begin.

Backup your backups
Start Windows Explorer and navigate to the working directory of Treasury Software. The default location may vary slightly by version.
c:\Program Files\TreasurySoftware\Data
c:\Program Files\Treasury Software\Treasury Desktop\Data

Vista - Note: If you are on Microsoft Vista, the files will be located
C:\Users\Public\Treasury Software\Data

Upon entering the data subdirectory, you will see that there are up to four similarly named files for each account that you have. You will rename each of these files to protect them from being overwritten. For example, if you have an account called 'Checking', please rename each file

From	To
Checking.brd	CheckingCorrupt.brd
Checking.br1	Checking.br5
Checking.br2	Checking.br6
Checking.br3	Checking.br7

Also, backup these files to another location - either on your workstation or network.

Restore the most recent backup and test
Rename Checking.br5 --> Checking.brd

Start Treasury Software and attempt to enter the account. Perform the activity that you previously triggered the corruption warning/error message.

If you have not triggered the warning/error message - congratulations. Stop here.

If the error still exists...

Restore the next most recent backup and test
Delete Checking.brd (you did make a backup, didn't you?)
Rename Checking.br6 --> Checking.brd

Again, start Treasury Software and attempt to enter the account. Perform the activity that you previously triggered the corruption warning/error message.

If you have not triggered the warning/error message - congratulations. Stop here.

If the error still exists...

Restore the next most recent backup and test
Delete Checking.brd (you did make a backup, didn't you?)
Rename Checking.br7 --> Checking.brd

Again, start Treasury Software and attempt to enter the account. Perform the activity that you previously triggered the corruption warning/error message.

If you have not triggered the warning/error message - congratulations. Stop here.

If you still have an error, you will need to find a prior backup. Perform the same routine with those backups.

Any questions? Please call 866 226-5732.