How to create CitiDirect ACH Credits and ACH Debits for the North American Global Platform
1. Create a new account within ACH Universal
Click File > New Account and complete the Wizard.
2. Start the ACH Wizard.
To start the Wizard, on the Home page, click on the 'ACH Setup' icon on the lower left of the main screen to start the ACH File Setup Wizard.
Alternatively, on the Home tab, click ACH File Setup.

3. Access the Citibank Options panel.
Please continue to screen 7 of 7 by clicking 'Next'.
Tip: At screen 2, you'll need to select the radio button at the bottom to opt for 'Advanced'.
Click the Advanced sub-tab, then non-standard adjustments.
Click on the Citibank - Show Options' link.

4. Complete the Citibank Options panel
Click on 'Activate Citibank format', then enter your bank account number.
Leave the two remaining options on their default setting unless instructed otherwise. Click OK.

FAQ
Should I enter any information within the ACH File Setup Wizard (7 screens)?
No, please leave the settings at their default settings - and any entries empty.
Click 'OK' when you're all set.
Sample Output
After you complete the process, your file will look like:

Click on the file - or on this link to open the file in Notepad - CitiDirect-ACH-DebitandCredit-sample-file