Citibank
This page is for CitiDirect clients who are on the Global Electronic Customer Delivery platform.
The format is also referred to as CitiDirect File Import (5.1 latest format), North America – United States Flat File Import Specification.
If your Citibank account is not on the platform noted above - and it accepts a standard ACH (a.k.a. NACHA) files - stop here and do not use this page.
ACH Universal™ creates both the ACH Credit and ACH Debit record formats for CitiDirect.
ACH Universal helps you create EFT files for:
Direct deposit for employees
Collections from customers
Payments to vendors
ACH (NACHA) vs CitiDirect processes
Unless noted otherwise, all processes are the same for the two formats.
Please follow the same instructions and videos as the NACHA format.
All major functions of ACH Universal that are used to create ACH files, are also available to create the CitiDirect files. This includes:
--Excel and csv file import, and profile-based import
--QuickBooks integration
--Email notification
--Security features including encryption, web and/or SSH transmission and SQL Server support
--Automation - Software Integration Kit
Notes:
--Bank accounts should be a one to one match to accounts within ACH Universal. If you are using using multiple origination accounts, please create an account within ACH Universal for each account, as our multiple origination account format (stacking) is not applicable for this format.
--ACH-CTX is an EDI format, and this is not supported in the CitiDirect format.
Ready to get started? See our setup page.
