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I was able to get into my software yesterday but today I am getting an error? |
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Were you able to get into your ACH Universal software yesterday and today you are having trouble. First you need to know is there an error occurring? If so does it read something like this example below?
If you are running the ACH Universal Desktop version of our software you may have a corrupt database. You can easily fix this issue by restoring a backup copy of your database.
1. From the main menu select File then select Restore
2. Then you will need select which database you want to restore, (see the red arrow) and then select Display Backups.
3. Choose a date you want to restore from, (see the red arrow) and then select Restore.
( *** NOTE: If you are using PROFILES you may have to re-create those who use inserted since the restore date.)
4. Once you select Restore the next screen opens all you have to do is select OK
5. This next screen will ask you if your file was restored properly?
6. Open Treasury Software and see if you are able to get into your database. If you are not able to get into your database please contact support at: Contact Support
